Compliance Support
Help keeping your documents, checks and renewals organised, and preparing for audits.
Sophia — Australian Skills Connect representative
Who this service is for
- NDIS, childcare, aged care, RTO, trades, hospitality and other regulated businesses
- Operators preparing for an audit or responding to one
- Teams that want staff checks, certificates and renewals tracked in one place
What's included
- Three ways to engage, from do-it-yourself tools to done-for-you support
- Document gap analysis against your industry's requirements
- Audit preparation and help responding to findings
- Optional tools that track staff certificates and renewal dates
Regulators and auditors make their own findings; we help you prepare.
From document vaults to emergency audit rescue — fixed-price compliance for Australian businesses across NDIS, childcare, aged care, RTO, trades, hospitality and more.
Currently under audit?
Pick your industry — see exactly what we fix.
💙 NDIS Audit
- Mid-term Verification or Certification audit prep
- Document gap analysis (policies, procedures, worker files)
- Restrictive Practice compliance review
- Incident management and reportable incidents
- Audit response drafting + corrective action plan
- Worker Screening clearance verification
🧒 Childcare Audit
- QIP review and rewrite
- National Quality Framework readiness
- Educator file readiness (quals, WWCC, First Aid)
- Educator-to-child ratio compliance
- Site/premises walkthrough & signage
- Policies & procedures gap fix
👵 Aged Care Audit
- Aged Care Quality Standards prep
- Charter of Aged Care Rights compliance
- Serious Incident Response Scheme (SIRS) review
- Resident/client file readiness
- New Aged Care Act 2024 transition support
- Workforce compliance verification
🏫 RTO Audit
- 2025 Standards for RTOs compliance audit
- Trainer / assessor file review
- Validation and moderation evidence
- Student file integrity check
- TAS (Training & Assessment Strategy) rewrite
- Self-Assurance reporting
🏠 Family Day Care Audit
- Provider Approval renewal prep
- Educator file readiness
- Home/venue safety compliance
- Insurance documentation
- NQF compliance review
🦺 Trades / Building Audit
- Builder's Licence renewal audit prep
- WHS documentation (SWMS, JSA, site safety)
- Insurance verification (PL, Workers Comp, HBCF)
- Apprentice / sub-contractor compliance
- Defect / complaint response
🍽️ Hospitality / Food Audit
- Food Safety Plan / HACCP review
- FSS records and training currency
- Premises compliance (kitchen, storage)
- RSA records (if liquor licence)
- Pest control + cleaning logs
💼 Business / Tax Audit
- Bookkeeping cleanup & reconciliation
- GST/BAS preparation and lodgement
- Annual return preparation
- Worker classification (employee vs contractor)
- Record-keeping audit defence
🤝 Community Services Audit
- Funding agreement compliance
- Outcomes reporting
- Privacy Act compliance
- Mandatory reporting protocols
- NFP / charity governance review
Callback during business hours. Tell us your audit deadline — we work backwards from it.
Compliance tools that work for you
Add any of these to any plan above — practical tools that keep your business audit-ready without the spreadsheets.
Compliance Tracker
Tracks every team member's CPR, First Aid, WWCC, NDIS Worker Screening, Police Check expiry. Sends renewal alerts well before regulators notice.
Audit-Ready Vault
All your compliance docs sorted, tagged, version-controlled. One-click export bundle for any audit (NDIS, ACECQA, ASQA, ACQSC, ATO).
Policy Drafter
Plain-English policy and procedure templates, pre-loaded with Australian regulator language. Customised to your business in minutes.
Incident Logger
Capture, classify, and report incidents in line with NDIS / ACQSC / ACECQA reporting timelines. Auto-generates regulator notifications.
Renewal Calendar
Every licence, every cert, every insurance — synced to your calendar. Email + SMS reminders 30/14/7 days out.
Staff Training Hub
Annual compliance training delivered online to your whole team. Tracks completion, generates certificates, shows up in audits.
Four steps
- 1
Free 15-minute call
We talk through your business, your regulator and any audit dates.
- 2
Gap check and written plan
We identify gaps against your requirements and set out the scope and your fixed fee.
- 3
Fix and organise
We help you update documents, records and registers.
- 4
Keep it current
Depending on the level you choose, we help you track renewals and prepare for the next audit.
What to have ready
- Your current policies, procedures and registers
- Staff lists with certificates, checks and expiry dates
- Any audit notices, reports or regulator correspondence
- Access to the person who looks after compliance day to day
Per-industry compliance checklists
Tap an industry to see every licence, certificate, insurance, and check required to operate legally in Australia. We deliver every item on these lists — at any of the three engagement levels above.
💙 NDIS Service Provider
+Registration & ongoing compliance
- NDIS Provider Registration (Quality & Safeguards Commission)
- NDIS Practice Standards alignment
- Mid-term and renewal audits
- Restrictive Practice authorisation systems
Workforce compliance
- NDIS Worker Screening Check (every employee)
- Certificate IV in Disability Support; Certificate IV in Mental Health
- CPR + First Aid (annual)
- Police Check + WWCC
Insurance & governance
- Public Liability ($20M)
- Professional Indemnity
- Workers' Compensation
🧒 Childcare Centre
+Service Approval & NQF
- Service Approval (under ACECQA / NQF)
- Provider Approval (entity-level)
- Quality Improvement Plan (QIP)
- National Quality Framework rating
Educator team
- Educational Leader (Diploma minimum)
- Diploma of Early Childhood Education and Care
- Certificate III in Early Childhood Education and Care
- Educator-to-child ratios
Mandatory checks (every staff member)
- Working with Children Check (WWCC)
- HLTAID012 First Aid in Education and Care Settings
- CPR (HLTAID009)
- Anaphylaxis & Asthma Management training
- Child Protection training
🏠 Family Day Care
+Provider & Service Approval
- FDC Provider Approval (state regulator)
- FDC Service Approval
- FDC Scheme registration
- Approved educator-to-child ratios
- Home/venue compliance assessment
Educator qualifications
- Certificate III in Early Childhood Education and Care
- WWCC for all educators
- HLTAID012 First Aid
- CPR + Anaphylaxis + Asthma Management
👵 Aged Care & In-Home Care
+Provider approval
- Aged Care Provider Approval (ACQSC)
- Home Care Package approval
- CHSP registration
- New Aged Care Act 2024 compliance
Staff qualifications
- Certificate III in Individual Support
- Certificate IV in Ageing Support
- CPR + First Aid (annual)
- Police Check + NDIS Worker Screening (where overlap)
Quality & compliance
- Aged Care Quality Standards
- Charter of Aged Care Rights training
- Serious Incident Response Scheme (SIRS) protocols
- PL + PI + Workers' Comp
🏫 RTO (Registered Training Org)
+Registration & scope
- ASQA initial RTO registration
- Scope expansion (new qualifications)
- Re-registration / renewal
- 2025 Standards for RTOs compliance
- Self-Assurance Reporting (annual)
Trainers, assessors & students
- TAE40122 Cert IV in Training & Assessment
- Diploma of Vocational Education and Training
- Trainer / assessor file readiness
- Validation and moderation evidence
- Student file integrity
- USI verification + AVETMISS reporting
🦺 Trades & Building
+State licences
- VBA Registered Building Practitioner (VIC)
- NSW Fair Trading Builder Licence
- QBCC Builder Licence (QLD)
- SA / WA / TAS state equivalents
Qualifications & certifications
- Certificate IV in Building and Construction
- A qualification can be one of the requirements for a licence or registration. Licensing bodies set their own requirements, such as experience, exams or supervised work.
- White Card (CPCWHS1001)
- WHS Officer cert (Cert IV WHS)
Insurance & ongoing
- PL Insurance ($5–20M)
- Workers' Compensation
- Home Building Compensation Fund (HBCF)
- SWMS & JSA documentation
🧹 Cleaning Business
+Setup & compliance
- ABN / business name registration
- NDIS Cleaning Contractor (if NDIS clients)
- NDIS Worker Screening (NDIS work)
- Police Check + WWCC (school/childcare contracts)
Insurance & safety
- PL Insurance ($10–20M)
- Workers' Compensation (if employees)
- Chemical handling / WHS training
- Asbestos awareness (older property work)
🍽️ Hospitality / Cafe
+Council & state licences
- Food Business Notification (council)
- Food Safety Supervisor (FSS) certificate
- Liquor Licence (if applicable)
- Council planning / fitout permits
Compliance & safety
- Food Safety Plan + HACCP
- RSA for staff (if licensed)
- PL Insurance + Workers' Comp
- Pest control + cleaning logs
🤝 Community Services
+Operations
- ABN / NFP registration (ACNC if charity)
- Funding agreement compliance
- Service-specific accreditations
- Privacy Act compliance + Information Sharing protocols
Worker compliance
- Certificate IV in Community Services; Diploma of Community Services
- Police Check + WWCC
- NDIS Worker Screening (NDIS-funded)
- Mandatory reporting protocols
Timing depends on your situation
How long it takes depends on the size of the gaps, your evidence and your regulator or auditor. If you are under audit, tell us the dates on the first call. Your written plan sets out the steps.
What affects the cost
Requirements
Requirements depend on your situation and the relevant RTO, assessing authority or regulator. We list them in your written plan.
Qualification
Where a nationally recognised qualification or unit is part of your pathway: ASC is not an RTO. Qualifications are issued by our ASQA-registered partner RTO, named in your written plan.
Licences
A qualification can be one requirement for a licence. Licensing bodies set their own experience, exam and supervised-work requirements.
Fees
Do It Yourself $97/year. Your fixed fee is in your written plan before you start.
Three ways to engage
Pick the level of help you need. Tailored quote, fixed price, no lock-in.
An interactive compliance dashboard with checklists, document templates, and renewal alerts for your industry. Self-service, but never alone.
- Industry-specific checklist (NDIS, childcare, RTO, trades…)
- Renewal calendar with auto-reminders
- Policy & procedure templates
- Audit-day prep guide
- Email support (48h)
Quarterly compliance reviews. We prep your docs, check your systems, fix gaps before regulators see them. You sign off — we handle everything else.
- Everything in DIY
- Quarterly compliance health check
- Policy/procedure updates as regulators change
- Worker file audit (CPR, WWCC, NDIS Worker Screening)
- Pre-audit document review
- Audit-day on-call support
A dedicated compliance officer for your business. We attend audits, respond to regulators, draft your policies, train your staff. You focus on customers.
- Everything in Guided
- Dedicated compliance officer
- Regulator response & audit attendance
- Annual staff compliance training
- Insurance reviews + claims support
- Custom compliance dashboard for your team
- Quarterly board-ready compliance reports
Payment
How and when you pay is set out in your written plan. Nothing starts until you approve it.
Common questions
Can you guarantee we pass an audit?
No. Auditors and regulators make their own findings. We help you prepare and respond.
We're already under audit. Can you help?
Yes, tell us the audit dates and the findings so far on the first call.
Do you keep track of regulation changes for us?
We don't provide automatic or live regulatory updates. Your written plan sets out what reviews are included.
Which industries do you work with?
NDIS, childcare, aged care, RTOs, trades, hospitality and other regulated businesses.
Do staff qualifications come from you?
ASC is not an RTO. Qualifications are issued by our ASQA-registered partner RTO, named in your written plan.
What does it cost?
Your fixed fee is in your written plan before you start.
Questions about Compliance Support?
Book a free 15-minute call, or contact us directly.
ASC is not an RTO. Qualifications are issued by our ASQA-registered partner RTO, named in your written plan.